SHIPPING TERMS

Please read the Shipping terms, Customs policy and Return policy carefully before placing your order.

By placing an order, you confirm that you have read and agree to our store policies.

 

EUROPE
 
DHL Express: 4-7 business days, 35USD

Customs duties and taxes are not included. You will need to pay additional local taxes at the time of delivery of your order.
USA
 
DHL Express: 4-7 business days, 35 USD

Parcels to the USA are not subject to customs duties and taxes. Additional payments on delivery are not charged.
UK
 
DHL Express: 4-7 business days, 35USD

Customs duties and taxes are not included. You will need to pay additional local taxes at the time of delivery of your order.
AUSTRALIA
 
DHL Express: 4-10 business days, 35 USD

Customs duties and taxes are not included. You will need to pay additional local taxes at the time of delivery of your order.
CHINA
 
DHL Express: 4-7 business days, 35USD

Customs duties and taxes are not included. You will need to pay additional local taxes at the time of delivery of your order.

For the delivery to China, there are limit: 1 product per parcel. To order several products, please place different orders.​
RUSSIA
 
Для заказов в Россию пожалуйста используйте сайт https://thebazilika.com
KAZAKHSTAN, BELARUS, ARMENIA, KYRGYZSTAN
 
Pony Express: 4-6 рабочих дней, 35USD

Посылки не облагаются таможенными пошлинами и налогами. Дополнительные платежи при доставке не взимаются.
ALL OTHER COUNTRIES
 
DHL Express: 4-7 business days, 35USD

Customs duties and taxes are not included. You will need to pay additional local taxes at the time of delivery of your order.

Please check the import rules and possible limits in your country before placing an order.

 

PLEASE NOTE 

  • All International orders are final sale and may not be returned or exchanged. ​
  • Once an order ships and is in transit it is not possible to cancel the order. More details at the link.
  • If the recipient refuses to receive your order, your parcel will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund (re-import is technically not carried out)
  • If the Customer does not receive the parcel within 10 calendar days from the moment of arrival in the destination country, the parcel will be disposed of by the default carrier without a refund.
  • All orders are shipped from Moscow, Russia

ORDER PROCESSING TIME

If the product is in stock, the package will be sent to the customer within 1 business days.

For pre-orders: 1-2 business days from the moment the goods arrive at the warehouse.​

 

 

TRACKING NUMBER

After sending the parcel, we will send tracking number to your email address. 

If you have not received an order confirmation or tracking number from us, please check Spam folder or contact customer support at sales@thebazilika.com